Since its founding, Socialserve.com has been dedicated to helping agencies serve people in need. One valuable service for Public Housing Authorities (PHAs) is the Socialserve.com total list management of private Section 8 and Housing Choice Voucher Program properties.

In the second quarter of 2008, a record number of PHAs across Georgia, Kansas, Rhode Island, South Carolina and Tennessee have launched Socialserve.com listing services, joining a network of PHAs using the service across the country.

What this means for agencies is replacing in-house listing methods – which can be out of date, time consuming and only available at the physical agency location – with a free and easy-to-use solution. Tenants can search for housing by calling a toll-free call center with no phone trees to wade through, or by using a free, detailed, online search. Landlords can make their properties available to Section 8 programs using the same, free online or call center service without waiting in long housing authority lines.

Tenants are empowered to seek housing on their own without waiting for counselor appointments. Socialserve.com keeps property information current, so switching from in-house, paper listings to Socialserve.com means immense time savings for agency staff. Socialserve.com assists with marketing and highly engaged landlord outreach to ensure optimal usage by landlords. Resources are saved, and access to housing information is increased. And rent reasonableness tools with an interactive utility calculator are another invaluable part of this service for voucher program administrators.

For more information on the benefits of total list management or to bring it to your agency, please contact Nina Fedele by email or phone, at 1-877-428-8844.